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Orientation to Online Learning at Bethel University

 Welcome to Bethel University.  Here you will find information that will help you during your online learning experience at Bethel University.


Become familiar with the concept of online learning.  You may find the following resources helpful in adapting to the online classroom:

Create your Bethel University Computing Account:

Check to see if you have the Recommended Technology:

Become familiar with the tools available to you at Bethel University.

Do not be afraid to ask for help.  You will not be physically walking to class one or more times a week but you will still have questions..

  • Ask your instructor.
  • Contact the Teaching and Learning Technology (TLT) Team (with Moodle and other class related technology questions)

  • Contact the Information Technology Services (ITS) help desk  (technical email and account questions):

    • Academic Year Hours: 
      • Monday-Thursday: 7:30 AM - 8:00 PM
      • Friday: 7:30 AM - 6:00 PM
      • Saturday: Closed
      • Sunday: 2:00 PM - 6:00 PM
    • Summer Hours: 
      • Monday - Friday: 7:30 AM - 4:3000 PM
    • Walk-up: RC419
    • Phone: 651-638-6500 
    • email: helpdesk@bethel.edu
  • 24/7 Support Options

    • Bethel's KnowledgeBase (Confluence)
    • Footprints: The Bethel trouble ticketing system. The system allows you to enter a problem and get answers via phone or updates to your Bethel email address. (Available 24/7)
    • Lynda: Tutorials on a wide array of online learning technology

Important Links:

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