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  1. Select Call Forwarding Not Reachable and select the gear icon.

  2. Enter the number you would like these calls to forward to and select Is Active.

  3. Click Save.


Call Forward Selective

Call Forward Selective directs calls to a different number depending on the schedule set on the phone. This option is only available through the web portal, and it is helpful if you only want phone calls during a certain time period (such as during typical work hours). This option does require a Premium License and will not be available to all Bethel community members. 

To activate this feature:

  1. Search Call Forwarding Selective and select it. 
  2. Select the Plus icon in the Call Forwarding Selective Criteria section.
  3. Set Forward To as Forward to Specified Number and Forward to Specified as the number you would like the calls to forward to. 
  4. Select the Time Schedule desired. Commonly this will be Call Forward 8-4:30. This will only forward the calls from 8am to 4:30pm.
  5. Click Save. The Call Forward Selective Criteria section should have an active forwarding rule.