Printing at Bethel

Summary

The following Knowledge Base articles will help you install network printers and answer questions about printing at Bethel University locations.

Policy

Student On Campus Printing Policy

Installing the "Follow-Me-Printer"

The "Follow-Me-Printer", which allows you to print to one place and pick up the print job at any printer with a card scanner attached, is installed automatically on any Bethel owned computer. If you want to install the printer on a personal computer, or you need to re-install the printer for some reason, follow these steps:

Windows

Search and select Run and type "\\bsp-prtsrv-h3.its.bethel.edu" into the field. Click OK to open location.
Double-Click on "Follow-Me-Printer" and wait for the install to complete.

Mac

Download the DMG containing the installer using this link: Bethel-Follow-Me-Printer.dmg
Double-Click on the "Bethel-Follow-Me-Printer.dmg" file you downloaded to open it.
Right-click (control+click) on the "Bethel Follow-Me-Printer.pkg" file, then choose "Open".
Choose "Open" again to start and run the installer.
- This Right-Click method bypasses the "Mac Gatekeeper" settings for the current install, allowing a package from an "Unidentified Developer" to run.

Linux

Note: Installing this printer for Linux requires that you have CUPS installed. If you don't have CUPS, or the printer install fails, please search for information about installing CUPS into your Linux distribution.

Download the installer using this link: Bethel Follow-Me-Printer.run
Open a Terminal window, and type "sudo sh " (notice the space after "sh")
Locate the downloaded file and drag it into the terminal window.
- The result should be something like this:
user@ubuntu:~$ sudo sh '/home/user/Downloads/Bethel Follow-Me-Printer.run'
Hit "Enter", then enter your Linux account password.
The printer should now be installed.

About Authentication in Linux

Depending on the application that you are printing from, the first time you try to print, a window may open asking you to authenticate.
In the authentication window, enter your Bethel credentials with your username in the form "bu\username", then enter your Bethel password.
- You may also choose to select the option to save the password for future printing.

If the authentication window does not show up, you may have the option to authenticate the print job from the print queue.
- Open the print queue.
- Right-click on the print job (It should have a status of "Held for Authentication").
- Choose Authenticate, and the authentication window will open. Enter your credentials as explained above.

If neither of these authentication options work when printing from your application, you can try printing from another application, or printing to a PDF file for printing from another system or from a PDF reader application.

Installing Other Bethel Printers

To install a Bethel printer use the following articles for your type of computer, you will need to know the name of the printer you are wanting to print to. The name of the printer is located on a Bethel sticker on the front of the machine. The most common printers on campus are those located in the Computer Labs.

How do I add a printer to my personally owned Mac OS computer?

How do I add a printer to my personally owned Windows computer?

How do I add a printer to my personally owned Windows 8 computer?

How do I add a printer to my personally owned Windows 10 computer?

How do I add a printer to my Bethel owned Mac OS computer?

How do I add a printer to my Bethel owned Windows computer?

How do I add a printer at the King CDC?

Add Library Printers To Your Personal Computer

Configuring Secured Print for Confidential Documents

Managing Your Page Count

How do I check my page count?

Requesting a printing refund

Spooler Addresses

	Windows	Mac OS
St. Paul	\\bsp-spooler-h1.its.bethel.edu\	cifs://bsp-spooler-h1.its.bethel.edu/
San Diego	\\bssd-spooler.its.bethel.edu\	cifs://bssd-spooler.its.bethel.edu/