Bethel University Information Technology Services (ITS) provides computing equipment and repair services for the Bethel University staff and faculty as described in this article.
Cost for requests exceeding the standard configuration will be paid for by the individual's department. Items exceeding standard configuration include, but are not limited to, Mac computers, external drives, flash drives, monitors, docking stations, and extra AC power adapters.
Repair service is free of charge for equipment tagged with a Bethel University Information Technology Inventory Sticker. If equipment does not have a Bethel University Information Technology Inventory Sticker, it will not be supported by ITS.
Accidental Damage / Theft
In the event of either accidental damage (drops, liquid spills, etc.) to the computer provided by the institution to the employee, or theft of the computer taken while off campus, the employee's department will be responsible to contribute 50% of the cost of repair/replacement of the system. ITS will cover the remaining 50% of the cost. ITS will fully cover the cost of a computer stolen while on campus.
When an employee leaves Bethel, it is the supervisor's responsibility to return all hardware assigned to the employee to Bethel ITS:
If the computer is designated as an Employee Computer and is an ITS standard issue computer, the device will be returned to ITS inventory (even if there are plans to rehire).
If the computer is designated as an Employee Computer and is an upgraded model, ITS will work with the department to determine if an employee will be filling the role or if it makes more sense to return the computer to ITS inventory.
If the computer is labeled Departmental, and the department has paid for the device, it will be re-assigned to a different employee within the department.
Once a replacement has been hired, supervisors can request a new employee device from ITS.