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Polycom phones can be forwarded so that messages are also received as .wav files in an email.

Forwarding Process

  1. Open a web browser (chrome, firefox, etc.) and navigate to
  2. Login with your web portal username (i.e. 6516352376) and password (contact the ITS Help Desk if you do not have a password). If it is the first time you are accessing the page, please call the ITS Help Desk and we will provide a password.
  3. Click "Messaging" in the left column.
  4. Click "Voice Management - On"
  5. Select "Email a carbon copy of the message to:" and then input your email in the address field
  6. Click "Apply"
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