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Polycom phones can be forwarded so that messages are also received as .wav files in an email.

Forwarding Process

  1. Open a web browser (chrome, firefox, etc.) and navigate to
  2. Login with your web portal username (i.e. 6516352376) and password (contact the ITS Help Desk if you do not have a password). If it is the first time you are accessing the page, please call the ITS Help Desk and we will provide a password.
  3. Click Voice Settings in the right column.
  4. Click "Voice Messaging". Then click the gear icon for Edit Voice Messaging. 
  5. Enable "Send Carbon Copy Voice Message" and then input your email in the address field.
  6. Click "Save".
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