Forwarding Calls on Your Bethel Polycom Phone

Summary

If you want to forward incoming calls to another number, enable one or more of your Call Forwarding options on your Bethel Polycom phone. To turn on this feature on the web portal, click here. 

From your Bethel Desk phone follow the instructions below according to the different options:

Call Forward Always

If you want to forward all incoming calls to another number, use Call Forward Always.

1. To enable Call Forward Always, press the home button , then press the button for Forward underneath the menu
   
   
2. Select the button for Call Forward Always underneath the menu
   
   
3. Enter the phone number to forward the calls to then select Enable

Call Forward No Answer

If you only want to forward calls that aren't picked up within a defined amount of rings, use Call Forward No Answer.

1. To enable Call Forward No Answer, press the home button , then press the button for Forward underneath the menu
   
   
2. Select the button for Call Forward No Answer underneath the menu
   
   
3. Enter the phone number to forward the calls to
   
   
4. Enter the amount of Forward After Rings (default is 3) then select Enable

Call Forward Busy

If you only want to forward calls that come to you when you are already on your line, use Call Forward Busy.

1. To enable Call Forward Busy, press the home button , then press the button for Forward underneath the menu
   
   
2. Select the button for Call Forward Busy underneath the menuS
   
   
3. Enter the phone number to forward the calls to then select Enable