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  1. Go to IAM at iam.bethel.edu.
     
  2. On the log in screen, click Problems Logging In?
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  3. From this view, you can choose if you would like to recover a username or password. If you choose to recover your username, it will ask you to enter your non-Bethel email.
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  4. If you choose to recover your password, you will type in your username to the field shown.
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     In the text, click the link entitled account recovery by email.
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     A message will then appear confirming that your password was sent to the appropriate email address. If the account recovery email does not work, please call the Help Desk at 651.638.6500. 
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  5. You will then be prompted to enter your account recovery email address (non-Bethel email).

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  6. If the correct email address is entered, a verification code will be sent to your email. You can then confirm the code on the website and set up your new password.