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Summary
The following Knowledge Base articles will help you install network printers and answer questions about printing at Bethel University locations.
Installing the "Follow-Me-Printer"
The "Follow-Me-Printer", which allows you to print to one place and pick up the print job at any printer with a card scanner attached, is installed automatically on any Bethel owned computer. If you want to install the printer on a personal computer, or you need to re-install the printer for some reason, follow the steps below for your device:
Windows
Windows
- Search and select Run and type "\\bsp-prtsrv-h3.its.bethel.edu" into the field. Click OK to open location.
- A box may pop up asking them to type in their Bethel credentials. Type in your username as BU\username and then your log in password in the password field. Select remember me and click Connect.
- Double-Click on "Follow-Me-Printer" and wait for the install to complete.
Mac
Mac
- Download the DMG containing the installer using this link: Bethel-Follow-Me-Printer.dmg
- Double-Click on the "Bethel-Follow-Me-Printer.dmg" file you downloaded to open it.
- Double-Click (control+click) on the "Bethel Follow-Me-Printer.pkg" file.
- Run through all the steps in the installer to complete the install.
Linux
Linux
Note: Installing this printer for Linux requires that you have CUPS installed. If you don't have CUPS, or the printer install fails, please search for information about installing CUPS into your Linux distribution.
- Download the installer using this link: Bethel Follow-Me-Printer.run
- Open a Terminal window, and type "sudo sh " (notice the space after "sh")
- Locate the downloaded file and drag it into the terminal window.
- The result should be something like this:
user@ubuntu:~$ sudo sh '/home/user/Downloads/Bethel Follow-Me-Printer.run' - Hit "Enter", then enter your Linux account password.
- The printer should now be installed.
Mobile Device
Mobile Device
- To print from your mobile device email your print job to mobile-print@bethel.edu.
- If you email from your Bethel email address, your job will automatically be available to print once you login to a printer.
- If you send from a non-Bethel email address you will receive a follow up email with a “job code” to enter into a printer to release your print job.
Logging in to the Follow-Me-Printer
To release print jobs, scan, or copy, you will log in by scanning your Bethel ID card or with your Bethel username and password.
- If you do not have your Bethel ID card with you, use the AD Login option to enter your Bethel username and password instead.
Bethel ID Requirements
If you are unable to register your Bethel ID card for printing, it is likely that you do not have a proximity card. Most older, and some newer Bethel ID cards do not have proximity ability. Proximity cards have an HID logo on the backside upper right hand corner. If you do not have a proximity card, or if you need a replacement card, you can find more information here:
Bethel ID Cards.
Important Facts
- The default for all printing is Black & White, duplex (2-sided).
- After logging in you will have the option to choose the appropriate cost center associated with your print job. For example, “personal” or department cost center. Currently this is for reporting purpose only.
- Your unprinted jobs remain available for 72 hours.
- For detailed information review the Bethel University User’s Print Guide located at https://confluence.bethel.edu/x/wIuw
For support, please contact the Print Care Specialist at 651-635-8613 or print@bethel.edu.
Installing Other Bethel Printers
To install a Bethel printer use the following articles for your type of computer, you will need to know the name of the printer you are wanting to print to. The name of the printer is located on a Bethel sticker on the front of the machine. The most common printers on campus are those located in the Computer Labs.
Installing a Printer on a Mac at BSSD